About us

The Total Control under new management since March 06 is focused on excellent customer service and fast order processing via this web site. We are Australia's leading supplier of new and used quality skydiving equipment such as parachutes, helmets, jump suits, canopies and accessories. We have a new premises and warehouse with full time staff and have heavily invested to increase our stock levels. We guarantee to always have both Vigil and Cypres AADs on our shelves.

We won't make unsubstantiated claims to be the "largest range" or "lowest prices", but we will continue to build up our REAL stock levels so that you can enjoy fast order delivery (usually 2 days). We now indicate our product stock status online so that you can see whether we have the items or not. We will list items as not carried in such cases so it will be clear that we are not just listing items on somebody else's shelves.

Our philosophy...is Simple....

"No unsupportable claims about being the biggest or having the most stock or range, just good service, great prices and if we have it we say it, if we are only listing it with no stock we say it. Browse our product pages and see for yourself."

Our Premises...... is located at Osborne Park Western Australia, is in the heart of the business district of Perth; very close to city. Shared with our Parent company our premises includes 1500m2 of storage, ample parking and is flooded with natural light.

Our Competitors..... It does not take much effort to sell "vaporware." This is a new term describing the act of selling something that you do not actually have, at the time of the sale. It involves first taking money from a customer and then buying the goods to fill customer orders and usually misleading the customer as to the availability of the goods. (Total Control will only charge in advance for individually tailored products.)

Some competitors sell "the biggest range" or "largest range, lowest price". We say it's easy to list loads of products from Paragear on a web site to give the illusion of big. As for lowest price, try us, it would be a surprise if as direct dealers we can't beat the price of sub-dealer Vapor web sites.

The results of this type of trading are undue and unfair delays for the customer. Total Control's online shop is updated regularly to reflect immediate stock availability. Customers of Total Control are informed immediately of any delay should an unforeseen issue arise. Total Control is pleased to complete 90% of orders immediately from stock and deliver nationwide by overnight express and express worldwide to their valued customers. The revolutionary new Headfirst range of sporting equipment comes with several unique features, including one previously unavailable from our competitors.

AVAILABILITY...

• We are manufacturer approved and backed distributors, not sub-dealers.
• 90% of our orders are processed same day, for immediate or overnight delivery to major cities or express international delivery.
• Our warehouses utilize natural light throughout for the comfort customer and staff alike.
• Our new showroom allows customs to "try before they buy" in compete confidence.
• Never before have Perth skydivers had the opportunity to go toy shopping in their lunch hour!